Privacy Policy

Effective Date: March 22, 2026

ABC Heating and AC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

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Name
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Phone number
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Email address
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Service address
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Details related to your service request
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We collect this information when you:

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Submit a form on our website
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Call or text our business
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Request a quote or schedule service
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2. How We Use Your Information

We use your information to:

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Respond to inquiries
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Schedule and provide services
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Send appointment reminders and service updates

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Communicate regarding your requests
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Improve our services
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3. Text Messaging (SMS) Communications

By providing your phone number, you consent to receive text messages from [Business Name] related to:

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Appointment scheduling
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Service updates
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Follow-ups
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Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or contact us directly.

4. Use of Third-Party Services

We may use trusted third-party service providers to help operate our business, including customer communication and scheduling platforms (such as Jobber).

These providers may process your information on our behalf solely to support our business operations and are required to maintain the confidentiality of your information.

5. AI-Assisted Communications

We may use AI-assisted tools to help respond to inquiries and improve communication efficiency. These tools may process the information you provide but are used solely to support our customer service operations.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only:

With service providers assisting in business operations

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When required by law
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7. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

8. Your Choices

You may:

Opt out of text messages at any time by replying STOP

Contact us to update or correct your information

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

ABC Heating

abcheatingandac@gmail.com
(949) 756-0064

March 22, 2026